Introduction
This notice provides you with information concerning our collection and use of personal data. If you have any queries regarding this statement, please do not hesitate to contact us.
Legal basis
We collect, control and process your personal information because this is necessary to provide you with information, answer any queries you may have and for the provision of our services to you. Contractual necessity is therefore the lawful basis for collecting, controlling and processing your personal details and those of your employees and service providers other than sensitive personal data for which we require individual consent. We do not normally request or process any sensitive personal data.
Sensitive personal data:
- Racial or ethnic origin
- Political opinions
- Religious or philosophical beliefs
- Trade union membership
- Genetic data
- Biometric data
- Data concerning health
- Data concerning sex life or sexual orientation
We would discuss with you the need for the provision of sensitive data before you provide this information. The subsequent provision of sensitive personal data will be taken as consent to this processing.
It is entirely up to you as to whether or not you choose to provide us with any personal information. If you choose not to, we simply may not be able to assist you.
We do not use your personal data for marketing purposes nor will we share your data with any other organisation for marketing purposes.
What data we collect & what do we do with it
Calling our business line
This number may take you to our answering service provided by Voice Hosts. Your message will be temporarily stored by Voice Hosts. Their terms can be found here. Your message will then be transmitted to us via email and will be processed via Fast Hosts and then stored on our secure server based in the UK.
Doing business with us
In order to communicate with you about our services we will require your contact details including personal email addresses. Your name and email and information relating to the work we undertake for you will be stored on our encrypted devices.
Client bulletins & updates
We will store your name and email address with a data processor to enable us to communicate information and service updates to you processed by Mailchimp.
All services
We collect and use information about you, which will include personal data in order for us to advise you and make arrangements for you.
Sharing your data
In order to fulfill our obligations under any contract for services we will need to share your data with third party Data Controllers and Data Processors.
Data Controllers
This will include
- Product & service providers in relation to investments, plans, insurance and pensions.
- Our compliance monitoring services.
- The Financial Conduct Authority.
- The Financial Ombudsman Service.
- Any other regulators where so required.
- Para-planning (investment research) services.
- Professional Indemnity Insurers & Brokers
We also use external Data Processors that will hold information for the following purposes:
- Data backup
- Dissemination of information
- Research
- IT maintenance
All external processors are only permitted to process your data in line with our instructions.
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Processor |
Type of processing & data |
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Investment fund analysis and research, only names are held. |
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Research and analysis of pension products, names and birth dates may be held. |
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Cash flow modeling software and back office account reconciliation system holding personal data relating to clients and their financial plans. |
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Securely sharing & backing up files and documents that contain or may contain personal data pertinent to the work we undertake for clients and for our staff. |
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Software to generate reports and your personal data pertaining to our advice is entered during this process and stored. |
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Fasthosts |
Process our email, back up communications and hosts our website. |
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Voice Hosts |
Process voice messages left on our business number. |
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Limited personal data is used with this software to identify clients. We use this for assessing investment risk tolerance. |
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Keep records of work we do for you, your plans, transactions and personal details and financial information. |
In all cases we seek to minimize the amount of personal data shared and in some cases anonomise this. It is essential, however, that we can identify you quickly and easily so information shared may be identifiable as your personal data.
Otherwise we will not share your personal information with other companies without your express authority except if the firm is sold or where we are required to do so by law.
Marketing
The information we collect about you is used solely for the purposes for which it was provided. We will never use your data or share it for marketing purposes.
Your rights
Under data protection law you have the right to ask us for a copy of the information we hold about you, and to have any inaccuracies corrected or removed. You may also ask us to delete all personal data held by us or any controller or processor with which we have shared your data.
To do this, please either contact us in writing, by telephone or email.
Contact
For any queries about data protection please contact:
|
Contact name |
Lloyd Goodwin |
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Address |
75 Devonshire Avenue, Leeds LS8 1AU |
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Telephone |
0113 322 0037 |
Where we store your Personal Data
All the data that we collect is stored on our encrypted server or back up drives in the UK or with our listed processors under contract with in the EU.
IP Addresses and Cookies
Our website uses cookies purely to enhance your experience.
(A cookie is a piece of information that is stored on your computer's hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.)
Vital cookies!
Ones that are essential to the operation of the website. These cookies enable a site to remember text entered in a page within the same session or to remember whether a user is logged in or not, the site cannot function without them.
Performance cookies
Performance cookies, which collect information about website usage to enhance the web experience. Examples of these include website analytics (i.e. Google Analytics) and ad-response rates (where data is collected exclusively for calculating click-through rates). They don’t collect information that can identify a particular visitor. These cookies are usually persistent and have fairly long expiry rates.
Functionality cookies
These remember the choices that users make within a web page, such as usernames, language or region to provide an enhanced, more personalised web experience. They cannot track your activity on other websites and are anonymous.
Advertising cookies
Targeting or advertising cookies collect information about your browsing habits to tailor third-party advertising to meet your interests. They are usually placed by advertisers with website operators’ permission. We do not use this type of cookie.
Any changes we may make to our privacy policy in the future will be posted on our websites where appropriate or may be notified to you by post or e-mail.
