DATA PROTECTION NOTICE

Introduction

This notice provides you with information concerning our collection and use of personal data. If you have any queries regarding this statement, please do not hesitate to contact us. Yvonne Goodwin Wealth Management Ltd is the controller responsible for the personal information described in this notice.

What data we collect & what do we do with it

In order to provide financial advisory services, we will obtain personal information from you concerning your finances, circumstances, objectives and other relevant details. We will collect, store and process this information, and we will share it with other data controllers and processors.

Legal basis

We use personal information where necessary to provide our agreed services, meet legal and regulatory obligations, and pursue legitimate business interests such as maintaining records, preventing fraud and handling complaints.

Health information and other special category information receive additional protection. Before processing this information, we identify an applicable legal condition. Where we rely on your explicit consent, we will obtain it separately, explain the purpose and tell you how to withdraw it.

Special Category personal data:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Genetic data
• Biometric data
• Data concerning health
• Data concerning sex life or sexual orientation

We would discuss with you the need for the provision of such data before you provide this information. The subsequent provision of sensitive personal data will be taken as consent to this processing. It is entirely up to you as to whether or not you choose to provide us with any personal information. If you choose not to, we simply may not be able to assist you.

Sharing your data

We share relevant information with providers, platforms and other organisations needed to deliver the services you request, and with professional advisers, compliance support providers, regulators and public authorities where appropriate.

We also use service providers for IT, secure storage, research, report preparation and communications. Depending on their role, recipients may act as independent controllers or process information on our instructions under appropriate contractual safeguards.

If a business transfer is proposed, we will ensure any related sharing is lawful, proportionate and appropriately protected.

Where personal information is transferred outside the UK, we ensure that an appropriate legal transfer mechanism applies. Depending on the destination and recipient, this may include UK adequacy regulations or approved contractual safeguards.

Marketing

The information we collect about you is used solely for the purposes for which it was provided. We will never use your data or share it for marketing purposes.

Retention

We retain information for the periods required by applicable law and FCA rules, and where reasonably necessary to deal with complaints or legal claims. Retention periods depend on the service and record type. Some pension advice records must be retained indefinitely. We review retention and securely delete or anonymise information when it is no longer required.

Your rights

Subject to applicable conditions and exemptions, you may request access to your personal information, correction, erasure, restriction of processing or data portability, and may object to certain processing. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.

These rights are not absolute. For example, we may need to retain information to meet legal or regulatory obligations or establish, exercise or defend legal claims. Contact us to exercise your rights or ask for an explanation.

Please note that we do not rely solely on automated decision-making.

Complaints 

The UK Information Commissioner’s Office is our supervising authority. Please contact us first so that we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.

Contact

For any queries about data protection, please contact: